Privacy Policy

Welcome to the Glowably website (“Website”). This Website is owned and operated by Glowably LLC. This privacy policy explains what personal information Glowably may collect from you, how we may use it, and the rights that you have concerning that data. We strive to maintain a standard of data privacy in accordance with your data protection rights under applicable law.

1. Categories of Personal Information We Collect

We may collect certain information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a consumer or household (“Personal Information”). We may collect the following types of information:

• Identifiers: Such as name, phone numbers, postal address, Internet protocol (“IP”) address, email address, and account name. We collect this when you purchase from our store or interact with our services.
• Internet Activity: Browsing history, search history, and information regarding your interaction with our website.
• Commercial Information: Records of the products or services you purchased or considered purchasing.
• Geolocation Information: Your IP address provides information about your approximate location.
• Financial Information: Credit or debit card numbers provided when you purchase our products (we do not store your full card information).

2. How We Use Your Personal Information

We may use or share your Personal Information for the following business purposes:

• To provide our products and services and process your payments.
• To administer your account and online registration.
• To send marketing materials about luxury offers we think you may find interesting.
• To detect security incidents and protect against fraud.
• To comply with legal, regulatory, or contractual requirements.

3. Sharing of Personal Information

We may share this information with service providers, advertising networks, and data analytics providers. We take reasonable steps to ensure that service providers to whom we share your Personal Information are contractually obligated to keep the personal information confidential.

No Sale of Personal Information: In the preceding 12 months, we have not sold or shared your Personal Information to non-affiliated third parties without your consent.

4. Cookie Policy

Glowably uses cookies to improve our services. Some cookies are essential for certain services to work, and others are used to collect information regarding your use of our website. The cookies we use generally fall into the following categories:

• Technical: Essential for services like remembering your shopping cart.
• Performance & Analytics: To help us understand how you engage with our website.
• Advertising: To deliver advertising targeted to your interests.

Abandoned Carts: Glowably uses cookies to collect information around abandoned shopping carts. A cart is considered abandoned within one hour of inactivity. Once abandoned, an SMS or email message may be sent as a reminder.

5. Customer Privacy Rights

Depending on your location, you may have specific rights regarding your Personal Information:

Right to Know

You have the right to request that we disclose certain information to you about our collection, use, and disclosure of your Personal Information over the past 12 months.

Right to Delete

You have the right to request that we delete any of your Personal Information that we collected from you and retained, subject to certain legal exceptions.

Right to Correction

You have the right to request that we correct inaccurate Personal Information that we maintain about you.

To exercise these rights, please contact us at privacy@glowably.com.

6. SMS & Alert Services

If you participate in our mobile alerts program, we collect your name and phone number to send you Alerts. You may opt-out of receiving SMS text message Alerts by replying “STOP” or “UNSUBSCRIBE” to any message you receive.

7. Children Under 16

We do not knowingly collect Personal Information from individuals under the age of 16. Our website is not intended for anyone under the age of 16.

8. International Data Transfers

Glowably is based in the United States. If you are accessing our website from outside the U.S., please be aware that information may be transferred to, processed, and stored in the U.S. We offer EU and UK Model Clauses to meet adequacy requirements for our international customers.

9. Contact Us

If there are any questions regarding this privacy policy, you may contact us using the information below: